Conditions générales

    Dernière mise à jour : Janvier 2024

    1. Introduction

    Welcome to Zahra Jewelry. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.

    2. Orders & Pricing

    All prices are displayed in Tunisian Dinar (DT) and include applicable taxes. We reserve the right to modify prices at any time without prior notice. Once an order is confirmed, the price at the time of purchase will be honored.

    Order confirmation will be sent to your email address. Please ensure your contact information is accurate to avoid delivery issues.

    3. Handmade Nature

    All Zahra Jewelry pieces are handcrafted by skilled artisans. As such, slight variations in color, size, and texture may occur. These variations are inherent to handmade items and do not constitute defects.

    4. Jewelry Care

    To ensure the longevity of your jewelry:

    • Store pieces in a dry place, preferably in the provided pouch
    • Avoid contact with perfumes, lotions, and chemicals
    • Remove jewelry before swimming or bathing
    • Clean gently with a soft, dry cloth

    5. Privacy

    We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.

    6. Contact Us

    If you have any questions about these Terms & Conditions, please contact us:

    Email: support@zahrajewelry.tn
    Phone: +216 XX XXX XXX